Dormant Account
Most licences define dormancy after 12 months or more of inactivity and require the operator to notify the player, stop charging fees where prohibited…
Most licences define dormancy after 12 months or more of inactivity and require the operator to notify the player, stop charging fees where prohibited, and in some jurisdictions transfer residual balances to the regulator or a designated fund.
Dormant balances are a routine audit item, so reconciliation between the player wallet ledger and the segregated client funds account must be exact.
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